PROTECTION OF PERSONAL DATA

Our Cookie Policy

We use cookies for various purposes on our website and in our email messages to effectively provide our services and improve your user experience. We also share experiences with our trusted partners to help them improve the customer experience on their websites. This policy explains the categories of cookies we use (and those used by our partners), their purposes, and how you can change your preferences.

What are Cookies?

Cookies are small pieces of information stored on your computer’s hard drive by your browser. Every time you visit our website, your browser sends cookies to us. This allows us to better understand your interests and preferences, providing you with a personalized user experience.

What Cookies Do We Use?

Cookies allow us to recognize users who revisit our site so you don’t have to re-enter the same information repeatedly. They also help us understand visitor traffic on our website, contributing to improving usability.

Some types of cookies used on our website:

1. Essential Cookies: These are necessary for you to receive the services you request from our website. Without these cookies, we cannot provide the services you request.

   • Allow you to access secure areas of our website without having to log in continuously.
   • Remember actions you have taken on previous pages (such as filling out online forms) in the same session.

2. Performance Cookies: These collect information about how our website, ads, and email messages are used and inform us when errors occur.

   • Collect detailed technical information such as the last page visited, the number of pages visited, whether emails were opened, which sections were clicked, and the time between clicks.
   • This information may be associated with your IP address, domain name, or browser information, but it does not directly identify you and is only analyzed in combination with the information of other users.

3. Targeting Cookies: These are cookies sent to your device by the websites of our business partners. They are used to identify visitors who come to our website through our business partners and to understand whether these visitors use any Pelit Arslan products or services.

   • This information is anonymous and does not directly reveal your identity.
   • We may share it with our business partners as per our agreement and use it to improve the effectiveness of their websites.

4. Functional Cookies: These are used to enable various auxiliary features on our website.

   • Remember your country/language selection, interests, and website presentation preferences from your last visit.
   • Prevent you from having to answer questions asked by our website again (e.g., customer satisfaction survey).
   • Determine whether you have previously been offered a service such as live online help.
   • Allow optional services such as watching online videos or commenting on blogs to work.

5. Audience-Targeted or Advertising Cookies: These are used to serve you the most relevant ads on our website.

   • Can collect detailed information about your behavior while browsing our website (such as which products and services you click on).
   • Can recognize you when you revisit our website or websites in our advertising partners’ network.
   • Can serve you ads on websites for Pelit Arslan products and services you have seen, personalize emails and other direct marketing messages, allow you to reach ads on other websites in our advertising partners’ own advertising networks, and measure the effectiveness of advertising campaigns, limiting the number of times you see the same ad.

6. Third-Party Cookies: While using our website, some cookies that are not controlled by Pelit Arslan may be stored on your computer. This occurs when the page you visit contains content from a third-party website. No personal information is stored in these cookies unless you are logged into your account.

Changing Your Cookie Settings

Most browsers allow you to delete cookies from your computer’s hard drive, block cookies from being accepted, or receive a warning before a cookie is stored.

What Happens If Cookies Are Disabled?

If you block or delete cookies, we may not be able to restore your previously set preferences or customizations, and our ability to personalize your online experience will be limited.